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Special cause variation

A type of variation resulting from special circumstances, not an inherent part of a process. They are factors that disrupt the usual […]

Sustainability policy

A high-level working document that serves two purposes: focusing the organization on sustainable issues that most directly relate to its vision and […]

Sustainability projects

The outputs of the organization’s sustainability planning process.

Self-actualization

A real and profound human need: the need to grow, to become as good in one’s chosen field as one’s abilities will […]

Semi-variable costs

See mixed costs.

Service specification

The description of service level acceptable to meet customer requirements. It also provides a framework for monitoring actual services. May be used […]

Staff management

A horizontal chain of command reporting relationship designed to cut across multiple vertical chains of command. Functions could include project management, human […]

Secondary circulation

The portion of a building required for access to some subdivision of space, whether bounded by walls or not, that is not […]

Shell space

See raw space.

Shelter in place

Situation in which occupants are directed to stay inside the facility because of unsafe conditions outside the building.