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IFMA

The world’s largest and most widely recognized international association for facility management professionals.

Knowledge Library

IFMA

About the author

The world’s largest and most widely recognized international association for facility management professionals.

Number Of Publications

115 articles

Listening to the Voice of the Customer

Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]

Distributed Work Research Report 31

Since the increased participation in distributed work strategies has led to inconsistency in terminology used in this arena, IFMA has documented both […]

Improving Operational Performance

Developmental strategy for e-business standards by Open Standards Consortium for Real Estate (OSCRE) Americas Inc., outlining approaches for improved operational standards, global […]

Strategically Sourcing Facility Services

A presentation by the Manufacturing Council of IFMA create to help FMs determine a long-term strategic sourcing plan, develop proposals and supplier […]

Space and Project Management Benchmarks Research Report 28

A survey conducted in 2006 of IFMA professional members in the United States and Canada, addressing benchmarking research in space management, project […]