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FM Shared Service: The Balance Between In-House and Outsourcing

A review of literature concerning the practice and use of outsourcing in higher education, and research focusing on how symbiotic and collaborative […]

The Next Wave: Inspiring future FM Leaders to Embrace Challenges and Opportunities

A presentation about the changing FM world wherein FM leaders’ ability to embrace change is framed by strategic skill development for responsible […]

Three Rules: How Exceptional Companies Think

A study defining exceptional business performance and the behaviors that produce it; namely, instead of cutting costs or competing on price, produce […]

Health Care Facility Management Report - Canada

Results of benchmarking research conducted in North American healthcare facilities, featuring data on facilities, utilities, maintenance, environmental services, waste, linen services, operations, […]

Facilitation Tools for Meetings and Workshops

A compilation of cross-contextual facilitation tools and techniques to foster trust, expression, participation, collaboration, prioritization, planning, problem solving and evaluation in participatory […]

Sodexo Workplace Trends (2014)

Research on 2014 workplace trends (workplace strategy, well-being, sustainability, and diversity), representing an array of employee quality of life factors and trends […]

BOMA Advocating Commercial Real Estate's Business Case

A 2014 advocacy report by Building Owners and Managers Association (BOMA) International, addressing issues of energy and the environment, tax and finance, […]

5 Practices that Improve the Business Impact of Research

Understand the value of market researchers and the deliverables that make the most impact on your business. The data that matters to […]

Evolving Technologies for BIM-Enabled Projects

This collection of building information modeling (BIM) presentations discusses changing technologies for BIM-enabled projects, addressing select BIM and O&M systems: Autodesk, EcoDomus, […]

Benchmarking for Facility Professionals

A comprehensive guide to help FM professionals make informed decisions about how to benchmark and achieve benchmarking goals, which benchmarking methods to […]