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A Contingency Model for Outsourcing Relationships in the Facilities Management Sector
Review outsourcing relationship theories and conceptual models, and examine the relationships between outsourcing modes and outsourcing maneuvers in the Four Outsourcing Relationships […]
FM of the Future
Review a proposal for the future of non-technical FM roles based upon a model that integrates supply chain leadership, proactive top-level communication, […]
Connecting the Dots Secrets for Developing Your First Strategic Facilities Plan
Define your objective and begin the planning process by following this guide of formal and informal approaches to completing your first Strategic […]
Best Practices in Mobile Computing, Space Standards, and Planning Service Centers through Benchmarking
The IFMA Utility Council presents best practices for mobile computing, space standards, and planning service centers through benchmarking programs. IFMA’s Utility Council […]
IFMA and BIM for Life Cycle Management
An overview of task force directives and outcomes: asses the need for FM BIM strategy by IFMA, identify users, their experiences and […]
Leading Change: A Core Competency for Facility Managers
As the FM world experiences constant flux, organizational (cultural/behavioral) change becomes a crucial and challenging transformation to design and lead. Manage basic […]
Better Than Financial Metrics: The Importance of Environmental Performance Metrics
Effective environmental performance measurement proves organizational environmental responsibility, but also points to actions that can further enhance environmental performance while simultaneously improving […]
Developing a Staffing Plan in the Public Sector
Proposal of the best staffing levels for the public sector and advice on how to develop a staffing strategy to meet customer […]
Effective Training of Front-Line Service Employees
Service quality is the primary driver behind customer satisfaction. Because training is the single most important driver behind higher service quality, it […]
An Integrated Model for Life-Cycle Cost Analysis
IFMA Switzerland developed a life-cycle costing model for real estate and an associated life-cycle cost (LCC) analysis tool allowing comparisons between different […]