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HR Issues to be Considered When Outsourcing Services
Although HR issues are crucial determinants of the success of service outsourcing processes, they are too often paid inadequate attention. The area […]
Industrial Engineering Principles for Facility Management
Referencing work measurement methods principle to industrial engineering, this whitepaper proposes that FMs can achieve dramatic productivity improvement by implementing work measurement […]
ENERGY STAR and the IFMA Challenge: Saving Energy in Your Facilities
Learn how to use ENERGY STAR Portfolio Manager to evaluate your facility’s energy consumption, generate an ENERGY STAR rating, track energy savings […]
European Standards in FM: Benchmarking Foundation
Supporting standardization and benchmarking as essential components of the FM professional toolkit, this piece briefly reviews the history on international FM standard […]
Diversity in Outsourcing
The global workforce is currently undergoing significant and rapid demographic changes. This is especially true in western countries but is becoming increasingly […]
Demystifying Green Product Standards
A guide to green product standards, regulations and certifications, with tips for meeting daily performance demands in a manner that lowers the […]
Listening to the Voice of the Customer
Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]
Successful Transition in Outsourcing
This white paper shows how job transition impacts productivity, job satisfaction and customer satisfaction, and how a robust transition management plan can […]
Demand Response: A Case Study Overview
Review a case study, including energy reduction tracking data, of one business’s demand response program earning financial incentives through strategic power usage […]
Securing Your Facility During Special Events
This white paper presents measures that can be used by individuals and organizations responsible for the security and management of commercial enterprise […]