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Human Factors

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Dyadic Relationships for Leaders in Facility Management

A collection of 16 case studies and in-depth interviews examine how leaders practice relationship building with subordinates, including whether different qualities in […]

2013 International Comparison of User Satisfaction in Buildings

A systematic review of user satisfaction in the context of facility management and real estate management. The main research issues emphasize research […]

Atlanta Botanical Gardens: A Sustainability Case Study.

This case study of the Atlanta Botanical Garden demonstrates how a sustainability plan can advance the mission of an institution through a […]

Advice for Emerging Leaders: The Best Career Investments you Can Make

Career management advice for prospective and emergent FM leaders, addressing career development strategies for developing, early, and continued career cultivation. Advice for […]

The Changing Nature of Work

Discussion of the changes in organizational culture and behavior that distributed work requires, including the primary forces driving these changes: technology, globalization, […]

Dispelling the Myths of a Telecommuting and Flexible Workplace Program

Tips for integrating telework and flex-work programs in the corporate sector through proper introduction and support of alternative workplace strategies (AWS). A […]

Arc Flash Overview

Defining factors of arc flash, and arc flash regulatory history, electrical safe work practices (NFPA 70E), risk assessment, and procedure for safe […]

ADA Regulations and Their Impact on the Banking Industry

A presentation on the revised 2010 ADA standards as they apply to the banking industry. Discussed as both civil rights law and […]

Multiskilling and Job Satisfaction in Outsourcing

Companies who provide facilities management through an integrated solution have to commit to multiskilling of their staff in order to be effective. […]

HR Issues to be Considered When Outsourcing Services

Although HR issues are crucial determinants of the success of service outsourcing processes, they are too often paid inadequate attention. The area […]