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Stories of Urban Transformation: The Rise of 18-Hour Work/Live Communities
As part of the “Sodexo 2016 Workplace Trends Report,” this piece focuses on stories that demonstrate early signs of the type of […]
ISS 2020 Vision: Future of Outsourcing and Perspectives of Facility Management
This piece builds upon and extends the scope of the three previous ISS 2020 Vision studies: Scenarios for the Future of the […]
Humanizing the Workplace: Using Design Principles to Inspire Workplace Thinking
As part of the “Sodexo 2016 Workplace Trends Report,” the following set of design principles has both gaps and areas of substantial […]
How 'New Ways of Working' Affect Our Use of Facilities
How we work has changed dramatically over the last 50 years. This has impacted our use of facilities, as they support how […]
Diversity in Outsourcing
The global workforce is currently undergoing significant and rapid demographic changes. This is especially true in western countries but is becoming increasingly […]
Workplace Trends Report (2016)
In this 2016 report, Sodexo invited thought leaders from a wide range of backgrounds to share their insights regarding the top issues […]
Diversity Management: A Diverse Leadership Yields Higher Earnings
Diversity is not an end in itself but a means to something greater — to improve competitiveness and the bottom line. In […]
Service Management 3.0: The Next Generation of Service
If all companies effectively compete on service, the key differentiator then lies in the service management model and the ability to execute […]
The Value of Strategic HR Processes in Service Management
Service Management is about continuously creating value in the eyes of the customers. This perception of value and quality of service is […]
Workplace Violence and Terrorism: Best Practices for a New Reality
As part of the “Sodexo 2016 Workplace Trends Report,” this research explores the “new normal” of workplace violence, particularly the emergence of […]