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Perceptions

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IFMA 2024 ROI Company Value Report

This study reports the value of the IFMA credentials to FM organizations, as well as some current state indicators. IFMA credential holders […]

Let the sunshine in: Perception of windows by Chinese office workers

Survey-based research conducted in Chinese financial services organizations on the use of building floor area adjacent to windows for workstations. The study […]

Defining Service Excellence in FM

This white paper concludes two main themes emerging in driving service excellence in FM. Firstly, that excellence is underpinned by consistency, and […]

How COVID-19 Has Changed Consumer Behaviors and Perceptions

Anna Königson Koopmans, Marketing Director of Tork and Carolyn Berland, PhD, Senior Scientist & Global Brand Innovation Manager explain how to can […]

The Intelligent FM Transition: How Facility Professionals start smartly in new FM roles

Transitioning into a new job is crucial to your facilities career. In fact, some FMs consider their first 100 days, as a […]