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Building Performance Standards: A Technical Resource Guide

Building Performance Standards: A Technical Resource Guide is guide is intended to provide technical basis and resources to policymakers, building owners, facility […]

Leveraging Human Factor Personality Profiles

This webinar examines usage of HEXACO and Emotional Intelligence assessments and their impact on team performance. We discuss a case study over […]

Improving Facilities Work Management Using Statistical Process Control (SPC)

Learn how a leadership team acquired standard performance metrics to measure the effects of current/improved processes and manage their implementation using four […]

Integrating Quality into FM Operations

An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]

Research Methodology for Building Automation Performance Index

This study describes a research methodology for quantifying a typical building’s level of automation-performance for developing an automation performance index (API), including […]

Performance Contracting in the Public Sector and the Real World

A brief outline of performance contracting process steps, addressing request for proposal, performance contract components and an account of the author’s personal […]

Ep. 38: Best Value Business Model for FMs | Dr. Dean Kashiwagi, IFMA Fellow

Dean T. Kashiwagi, PhD, P.E., IFMA Fellow, Fulbright Scholar is a professor at Arizona State University and the Director of the Performance […]

Eight Tactics for a High-Performance Enterprise

Valuing employees and “doing the right thing” lead to exceptional performance. When business leaders don’t set high expectations for their employees, they […]

Establishment of KPIs for Facility Performance: Review of Literature

Identification of key performance indicators (KPIs) and classification based on aspects of facility performance measurement: financial, physical, functional, and survey-based, including their […]

Space Matters: Space as a Tool to Improve Performance

Space is never neutral and will therefore always either help or hinder an organization’s strategies. Managers that strategically use design of physical […]