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Performance

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Improving Facilities Work Management Using Statistical Process Control (SPC)

Learn how a leadership team acquired standard performance metrics to measure the effects of current/improved processes and manage their implementation using four […]

The Value of Strategic Decision Making: Adding Value Up and Downstream of Building Design and Construction

Facilities managers have to make difficult decisions about how to allocate limited resources against their overall facility need. Strategic consulting provides value […]

The Leadership Dilemma: How to Unlock the Potential of the 4-Generation Workplace

• Learn the REAL reasons for generational conflict in the workplace. • Understand why leadership is both the problem and the solution […]

Performance is the New Community: Why Enterprise Customers Want More From Agile Workspaces

The original intent of co-working spaces was to provide a place for startups and freelancers that was both economical and focused on […]

The How and Why of Benchmarking

While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]

Strategic Advisor: Intelligent Benchmarking Process

A 10 step benchmarking process outlining how benchmarking practices can be used to target problem areas, identify solutions and implement changes for […]

Performance-based FM: An Integrated Approach

This research presents an integrated FM model for health care facilities through case study. The proposed Integrated Health Care Facility Management Model […]

Three Rules: How Exceptional Companies Think

A study defining exceptional business performance and the behaviors that produce it; namely, instead of cutting costs or competing on price, produce […]

Work Workers Workplace: Improving Branch Performance Through Empathetic Design

A guide for understanding institutional and end-user needs of physical banking branches, addressing factors related to the evolution of empathetic design: global […]

Improving Facility Management Operations Through Optimization of Performance Metrics

Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, […]