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Operations and Maintenance Benchmarks: A Qualitative Analysis of Facility Practices

Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility […]

Condition Assessment Data Collection Form

Use this Excel form to help you conduct a facility condition assessment (FCA).

The How and Why of Benchmarking

While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]

Developing an Effective Customer Satisfaction Survey

The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture […]

Leveraging Human Factor Personality Profiles

This webinar examines usage of HEXACO and Emotional Intelligence assessments and their impact on team performance. We discuss a case study over […]

Facilities Technology Trends and Buying Best Practices

Recent research of facilities decision-makers revealed that nearly all agree technology will be essential in the next five years. But many are […]

Property Inspection Checklist

Comprehensive property inspection checklist for corporate real estate. Also includes supplement checklist.

Using Unmanned Aerial Vehicles (Drones) in Facility Management: Roof Inspections, Safety and More

Drones or UAVs are gaining significant traction in construction and more recently, facility management. Drones can be used to conduct inspections of […]

Project Delivery Systems: What Works and What Does Not?

A crash course on the advantages, challenges, and “quick tips” for the FM in using today’s most common construction project delivery systems. […]

Developing an Effective Statement of Work (SOW) for Operations Service Contracts

This webinar will identify the (surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be provided, along with discussion […]