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Brand Uptime

Brand Uptime is a new way to think about your physical infrastructure and the impact it has, positively or negatively, on overall […]

Why Outlook Is Not the Best Facility Scheduling Software

Encouraging FMs to look beyond Outlook to a flexible, scalable scheduling solution, the case is made for alternative solutions that offer ease […]

Sustainability of HVAC Air Handlers

Learn how to extend the life cycle of an HVAC air handler by reviewing corrosion causes, asset inspection tips, refurbishing solutions and […]

Well Brought Up KPIs Don't Bite

Investigate performance measurement used for process improvement, and strategic management for deliberately and systematically defining key performance indicators (KPIs) and key risk […]

Linking Customer Experience with Service Employee Engagement

In this white paper, ISS performed a series of regression analyses for their data, and subsequent research has revealed important new knowledge […]

Place Matters: The Changing Urban Landscape for Real Estate and Location Decisions

In this article, the authors address three questions: Where are workplaces today (and will there be a change in location decisions); what […]

WE Case Study: Toyota

Review a data-directed workplace strategy plan to evolve and position Toyota’s workplaces in support of its business strategy for innovation, talent attraction/retention/development, […]

Empowering People to Collaborate to Innovate Through the Integrative Process

Learn how the integrative design process provides a natural means for collaboration and innovation to occur, producing high-performance, sustainable facilities. T­­his piece […]

Sustainability How-To Guide: EPA ENERGY STAR Portfolio Manager

This guide explains energy terminology, how to use Portfolio Manager and generate an ENERGY STAR® score. The resource also helps readers evaluate […]

Redefining the Executive View of Facility Management (FM) - Chinese Translation

The executive view of facility management continues to evolve as the industry itself shifts and adapts to new influences, technologies and challenges. These […]