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TELUS: Case Study
A national telecommunications company in Canada developed a “Work Styles Program” to address its changing space and asset usage. The program increased […]
Plantronics Ltd.: Case Study
Learn how a personal audio communications company redefined its working policy and redesigned its UK facility to enable employees to work smarter, […]
CNN Center's 15 Year Report
The presentation examines the CNN Center’s award winning energy conservation measures and initiatives.
The Value of Strategic HR Processes in Service Management
Service Management is about continuously creating value in the eyes of the customers. This perception of value and quality of service is […]
Merged, Acquired, Consolidated: An FM Survival Guide
Create relationships and manage change by developing an understanding of the behavioral concerns and management processes related to leading consolidations, cross-organizational and/or […]
Creating a Security Request for Proposal
What is a request for proposal (RFP)? How can it enhance the competitive bid process? And how does a security services company […]
Solutions Arena: Smarter Energy Management for Greater ROI
Energy management solutions are quickly transitioning from a nice-to-have to a necessity. Given that energy is typically an organization’s third highest cost […]
Conquering Conflict: How to Reach High-quality Agreements
Explore conflict and conflict-handling styles to develop a communication process for reaching high-quality agreements with colleagues. Conflict resolution is deconstructed in these […]
Speaking Up: Communicating Effectively With Senior Leadership
By outlining leadership levels and their key skills for success, this piece defines realistic expectations and behaviors for successful C-Suite communication, building […]
Coping with Construction-Related Noise and Vibrations
A university lab construction process is presented as a case study to illustrate important concepts related to construction vibration and noise, demonstrating […]