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Human Factors

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Integrated Facility Services Guide for a Post-COVID World

Building Operations Management and ABM teamed up to survey 135 facilities managers and executives on the key trends they’re seeing in the […]

Managing 3D Printer Emissions for Occupant Safety and Health

This course will make the case for prioritizing indoor air quality (IAQ), share research results on the impact of operating 3D printers […]

Ensuring Occupant Health

Key findings and insights from a global study of 21 office buildings.

Service Management 2.0: The Next Generation of Service

Leadership and culture play a greater role in effective service organizations today than ever before. Value-based leadership is an effective way to […]

Succession Planning and Knowledge Management: Tackle What Seems Like an Uphill Battle

It has already started for some organizations and is expected to reach a fevered pitch in the next 5-7 years. As many […]

Ep. 34: Raising the Visibility of FM and Making it a Career of Choice with Tona Khau

Tona Khau, FMP, SFP is a Facilities Specialist for Sno-Isle Libraries in Seattle, WA where she is building a career as an […]

How can you engage the next generation today & be future ready tomorrow? Experiences from Generation Y & Z

How will we make sure The Next Generation will still join us in our passion? As we are millennials ourselves, we think […]

Start the New Year by Spreading Prevention not Germs

A listing of recommended preventative measures, for facilities and occupants, to help reduce the spread of office illness. Start the New Year […]

How 'New Ways of Working' Affect Our Use of Facilities

How we work has changed dramatically over the last 50 years. This has impacted our use of facilities, as they support how […]

Pursuing Racial Diversity in IFMA Accredited Degree Programs

An action research study identifying strategies to increase racial diversity in the International Facility Management Association (IFMA) Accredited Degree Programs (ADPs) through […]