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Employee Control in the Workplace: The Power of Choice
Changing the workplace without giving employees some form of control in the design can adversely impact employee health, safety and welfare. Accordingly, […]
A Contingency Model for Outsourcing Relationships in the Facilities Management Sector
Review outsourcing relationship theories and conceptual models, and examine the relationships between outsourcing modes and outsourcing maneuvers in the Four Outsourcing Relationships […]
A Method to Benchmark Cleaning Services in Swiss Hospitals
This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]
Redefining the Executive View of Facility Management (FM) - Chinese Translation
The executive view of facility management continues to evolve as the industry itself shifts and adapts to new influences, technologies and challenges. These […]
Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music
How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]
Reduce Tenant Complaints with HVAC Proactive Maintenance
HVAC sustainability is about understanding equipment costs and driving maintenance and energy efficiency based on impact to the bottom line. Proactive maintenance […]
Change Your Approach to Managing Change
Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]
Facility Management Internships: Case Studies from Programs that have Worked
A presentation summary with survey results from FMs concerning their attitudes and practices surrounding internship programs, and document of interviews conducted with […]
Good Governance Creates Great Leaders
Review a model and guidelines by which governance, a quality process for internal/external operations and relations, may be instituted by industry leaders […]
Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]