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Reduce Tenant Complaints with HVAC Proactive Maintenance
By Zach Denning
HVAC sustainability is about understanding equipment costs and driving maintenance and energy efficiency based on impact to the bottom line. Proactive maintenance […]
Change Your Approach to Managing Change
By IFMA
Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]
Facility Management Internships: Case Studies from Programs that have Worked
A presentation summary with survey results from FMs concerning their attitudes and practices surrounding internship programs, and document of interviews conducted with […]
Good Governance Creates Great Leaders
By Kit Tuveson
Review a model and guidelines by which governance, a quality process for internal/external operations and relations, may be instituted by industry leaders […]
Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]
If You Can Communicate Effectively You Are Set Up for Success
By Thomas Benes
To quote the number one leadership expert in the world, Dr. John C. Maxwell, “leadership is influence, nothing more, nothing less.” Facility […]
How to Make the FM Outsourcing Decision for Small and Medium Companies
The trend toward outsourcing facility management is well established among the Fortune 500 companies. The benefits of outsourcing are known and have […]
Making the Change Process Predictable
Guiding organizations through major change doesn’t have to be a scary and unpredictable process for the end users and their management. Richard […]
Leading and Developing a Built Environment Coalition (RE+FM+IT+HR)
Company departments and technology are still very silo’ed, resulting in poor communication, inconsistent data, weak analysis, and disconnected forecast. This presentation envisions […]
The Scope of Facility Management
The FM industry has emerged as one of the fastest-growing sectors over the last few decades. However, the scope and identity of […]