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Operations & Maintenance

A primary role of facility managers is to manage/oversee the operation of the facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

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Assessing the Operational Performances of Implemented Green Water Strategies

Assessing the Operational Performances of Implemented Green Water Strategies

Case Study
By Jeffrey Rogers
This paper presents a proposed assessment methodology (PAM) to assist facility professionals in making cost-effective operation and maintenance decisions based on quantifiable […]
Maintenance Costs and Facility Soft Services Practices - EU O&M Benchmarks Report No. 3

Maintenance Costs and Facility Soft Services Practices - EU O&M Benchmarks Report No. 3

Benchmark
By IFMA, Jake Smithwick, Simplar Foundation
This white paper focuses on maintenance costs and facility software services practices for a variety of facility industry sectors, and is the […]
Concierge Services and Contract Management Practices - EU O&M Benchmarks Report No. 2

Concierge Services and Contract Management Practices - EU O&M Benchmarks Report No. 2

Benchmark
By Simplar Foundation, IFMA, Jake Smithwick
This white paper focuses on concierge/housekeeping as well as the use of in-house versus outsources services for a variety of facility service […]
Sustainability Programs and Initiatives - EU O&M Benchmarks Report No. 1

Sustainability Programs and Initiatives - EU O&M Benchmarks Report No. 1

Benchmark
By IFMA, Jake Smithwick, Simplar Foundation
This white paper focuses on sustainable operations and maintenance practices and is the first in a series of three reports summarizing performance […]
Crossing the yellow line - How Integrated Facility Management optimizes production

Crossing the yellow line - How Integrated Facility Management optimizes production

White Paper
By Corina Hummel
‘Crossing the yellow line’ is the title of this new whitepaper which highlights the benefits of Integrated Facility Management (IFM) for the […]
8 Golden Rules for Effectively Managing Maintenance Operations

8 Golden Rules for Effectively Managing Maintenance Operations

White Paper
By David Auton
Every facility has its own unique culture, operational controls, and challenges. David Auton, Senior Director, Engineering & Maintenance, shares his latest white […]
FM Best Practices for Heroic Work Order Management

FM Best Practices for Heroic Work Order Management

Guide
By JLL
Successful facilities managers (FMs) have to be expert multitaskers, often managing multiple work orders while tracking project timelines, completion dates, costs, downtimes, […]
Bringing critical power distribution out of the dark and into a safer, more reliable, and sustainable future

Bringing critical power distribution out of the dark and into a safer, more reliable, and sustainable future

White Paper
By Markus Hirschbold
The digitalization of the electrical distribution infrastructure in commercial buildings and critical facilities can help facility teams improve safety for people and […]
Best Practices in Janitorial Contracts and Services: Impacts from COVID-19

Best Practices in Janitorial Contracts and Services: Impacts from COVID-19

Video/Webinar
By Jake Smithwick
Contracting janitorial services is common for many organizations, and in today’s COVID-19 world, hiring an expert service provider is important. We will […]
Identify and Eliminate Excessive Production in FM Cleaning Operations

Identify and Eliminate Excessive Production in FM Cleaning Operations

Video/Webinar
This quantitative research study explored the identification and elimination of excessive production in Facilities Management (FM) cleaning operations within UK shopping centres.