How to Train Human (and Machine) Workforce of Tomorrow

This is a thought leadership article about how facility management teams can prepare for a more connected, data-driven future. It explains that smart building technology, AI, sensors, robotics, and analytics are only effective when paired with trained professionals who know how to interpret data, act on alerts, and apply hands-on expertise. The article emphasizes human-machine collaboration, proactive maintenance, institutional knowledge capture, and workforce upskilling as critical to improving building performance, reducing downtime, and strengthening long-term facility operations.