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Jake Smithwick

Knowledge Library

Jake Smithwick

Number Of Publications

26 articles

The How and Why of Benchmarking

While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]

Operations and Maintenance Benchmarks: A Qualitative Analysis of Facility Practices

Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility […]

Using Unmanned Aerial Vehicles (Drones) in Facility Management: Roof Inspections, Safety and More

Drones or UAVs are gaining significant traction in construction and more recently, facility management. Drones can be used to conduct inspections of […]

Developing an Effective Statement of Work (SOW) for Operations Service Contracts

This webinar will identify the (surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be provided, along with discussion […]

Engaging with Academia and Institutions of Higher Learning

While the traditional academic approach tends to focus on theory, many FM academic researchers use a rapid prototyping, applied approach to solving […]

Move Your RFP from a C to an A+! Five Things You Can do Today

The RFPs (Requests for Proposal) we use today are often borrowed from our friends or found on the IFMA Engage website. These […]