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Project Delivery Systems: What Works and What Does Not?
A crash course on the advantages, challenges, and “quick tips” for the FM in using today’s most common construction project delivery systems. […]
Operations and Maintenance Benchmarks: A Qualitative Analysis of Facility Practices
Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility […]
Using Unmanned Aerial Vehicles (Drones) in Facility Management: Roof Inspections, Safety and More
Drones or UAVs are gaining significant traction in construction and more recently, facility management. Drones can be used to conduct inspections of […]
Developing an Effective Customer Satisfaction Survey
The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture […]
The How and Why of Benchmarking
While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]
Leveraging Human Factor Personality Profiles
This webinar examines usage of HEXACO and Emotional Intelligence assessments and their impact on team performance. We discuss a case study over […]
Developing an Effective Statement of Work (SOW) for Operations Service Contracts
This webinar will identify the (surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be provided, along with discussion […]
Engaging with Academia and Institutions of Higher Learning
While the traditional academic approach tends to focus on theory, many FM academic researchers use a rapid prototyping, applied approach to solving […]
Succession Planning and Knowledge Management: Tackle What Seems Like an Uphill Battle
It has already started for some organizations and is expected to reach a fevered pitch in the next 5-7 years. As many […]
5 Trends Coming to Work in 2019
Now that we’re in 2019, it’s time to start looking at the future of the workplace. Here are five trends coming to […]