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Human Factors

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Ep. 40: What is in it for me? Addressing the people side of change

Andrea Sanchez is Executive Director of SparkStory, LLC where she offers consultation, coaching and training to individuals and organizations looking to develop […]

Ep. 39: The Elemental Workplace

In this episode, Mike talks with Neil Usher, author of The Elemental Workplace, about the latest workplace trends, the open office debate, […]

Ep. 36: Social Research, People Analytics and the “Science of Delight” in the Workplace | Melissa Marsh - PLASTARC and Savills Studley

Melissa Marsh is Founder and Executive Director of PLASTARC and Director of Occupant Experience at Savills Studley where she uses social research […]

Ep. 34: Raising the Visibility of FM and Making it a Career of Choice with Tona Khau

Tona Khau, FMP, SFP is a Facilities Specialist for Sno-Isle Libraries in Seattle, WA where she is building a career as an […]

Integrated FM System at the Main Railway Station in Prague

This case study introduces a new way of managing FM Services at the Main Railway Station in Prague. Hein Consulting was hired […]

Ep. 30: The Employee Experience Advantage: Revisited - Enhancing Workplace Technology and Elevating Culture

Jacob Morgan is a keynote speaker, a three time best-selling author, and a futurist with incredible insight on what organizations must do […]

Ep. 29: Facility Management Leadership and Investment in Human Capital with Larry Allen Morgan

Larry Allen Morgan, CFM, SFP, FMP is Director of Facilities Management at SAP in San Ramon, CA where he partners with senior […]

Ep. 27: Workplace Strategies that Elevate the Employee Experience with Steve Todd of Nasdaq

Steve Todd is Head of Workplace Strategy at Nasdaq in New York City where he leads a team focused on providing productive […]

See Something, Say Something...to Everyone: Crowdsourcing Emergency Communication

Today’s communication systems are often no better than an elementary school phone tree. Property Managers may reach out to the facilities managers, […]

Well-being Works: The Value on Investment

What if you worked in an office space that improved your cognitive performance? Last year the new headquarters for the American Society […]