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Tips on Enhancing Employee Productivity in the Workplace: What FMs Can Do to Contribute to Employee Productivity
Paying attention to employee satisfaction and comfort shows your employees that you care. Happy employees lead to better business results. Using Dr. […]
ISU Facilities Planning and Management
Using Lean/Six Sigma processes, Iowa State University’s facilities planning and management operation (FP&M) performed a 12-year quality process improvement project under the […]
Developing an Effective Customer Satisfaction Survey
The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture […]
Workplace Quality Assessment: A Guide to Office Building Quality
Offices must be simple and flexible to empower employees, not hinder them. To maintain engagement, companies must prioritize their workspace. By applying […]
Improving Facility Management Operations Through Optimization of Performance Metrics
Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, […]
Intelligent Benchmarking and Beyond
Learn more about why intelligent benchmarking is an important quality management practice for organizational improvement. Use this leading practice checklist to identify […]
How to Hire a LEED Consultant
Learn how to hire a LEED consultant to manage the LEED process in a sustainable facility that works for your mission, goals […]
Workplace Change Management: An Overview
People have a natural resistance to change. Despite good business reasons for transforming the workplace, employees often feel vulnerable during the process. […]
Health Care Facility Management Report - Canada
Results of benchmarking research conducted in North American healthcare facilities, featuring data on facilities, utilities, maintenance, environmental services, waste, linen services, operations, […]
The Stellar RFP: The Sourcing Process from Facility Manager and Vendor Perspectives
This presentation is an opportunity to simultaneously examine the RFP process from both the FM and vendor perspectives. FMs will learn a […]