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Communication

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A Cigarette, a Fire and 3 Years to Find a Solution: Lacrosse Apartments, Docklands

On the evening of 24 December 2014 the occupant of apartment 605 at the Lacrosse Building put down his cigarette. What happened […]

The Art of Telling Your Story 2.0

Understand what is important to your organization and how focus your message. Understand how your organization makes financial decisions and how that […]

Navigating Gender Differences in the Workplace

With increasing awareness and navigating gender in the workplace, we will discuss how men and women can learn to work together to […]

Ep. 15: FM Strategies and Advice | Michel Theriault - FM Insight Consulting

Michel Theriault is a Strategic Advisor at FM Insight Consulting where he supports the FM profession through consulting, writing, speaking & training. […]

Sustainability How-to Guide: Engaging Occupants in Your Sustainability Program

This guide introduces the benefits of engaging occupants in sustainability initiatives and provides a step-by-step approach for designing, implementing and measuring the […]

Workplace Change Management: Communicating the Right Information at the Right Time

This article reviews the elements of a successful workplace change communications program and provides FM tips and tricks for managing a workplace […]

Sell Your Projects with CFO Jargon

Learn how to develop meaningful facility-related ratios to measure performance; justify your projects using finance terminology and CFO- speak; and explain how […]

Communication Lessons from the Real World

Mass communication and messaging control advice from retired FBI special agent, Jeff Lanza, paired with real-world examples of high-stakes communication scenarios and […]

Considering VoIP?

Learn why VoIP (a transport method for carrying real-time communications across an IP network) should be considered a part of communication planning […]