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Moving the Needle: A GWI Case Study
By IFMA
Everyone has been discussing the talent gap for years. What we have been struggling with is how to contribute and help move […]
ISO 41000: Next-gen FM via International Standards
Review Session Learning Objectives 1: Recognize the standards published to date under the ISO 41000 series, and those under development 2: Examine […]
Sheer Living Hell: Surviving a Tormenting Work Environment
By Sue Thompson
Seven fundamental rules to get you through the stress of being in a difficult work situation. They may be taken in any […]
Providing Exceptional Customer Experience is a Team Sport
Bringing together the talents of your Facility Management personnel, Human Resources expertise and partnering with solid Shared Contract Services provider is the […]
Closing The Loop on Office Furniture
Review Session Learning Objectives: Know the trends of office furniture over the last 50 years Understand the financial and environmental consequences of […]
Strategic Life Plan for Facility Managers: Human Longevity & Your Career
By Alex Lam
2020 marks the 40th Anniversary of IFMA. How time flies. All of us are getting older but we are also living longer […]
Improving O&M with Lean Quality
Facility management involves oversight of an incredible range of support and service functions. Management of these functions is expected to deliver high […]
The Facility Manager’s Guide to Information Technology
This panel discussion is based on selected chapters from The Facility Manager’s Guide to Information Technology: An International Collaboration between the IFMA […]
Bridging the Labor Gap
By John Rimer
For knowledge workers, the workplace needs to support collaborative work and the individual’s need to focus, dream, and contemplate. We anticipate fewer […]
Communicate a Winning Image
This unique session is designed to explore the keys to developing and communicating a winning image in our professional and personal lives. […]










