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USGBC and EPA Energy Star classification for Museum benchmarking

MCIC is working with the USGBC and EPA Energy Star to create a new classification for Museums in the benchmarking of these […]

Developing an Effective Customer Satisfaction Survey

The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture […]

Near Miss Report Form

A template for a near miss report form to document facility-related issues and incidents that have a direct impact on business/employees.

Keep Your Cool: 5 Tips to Ensure HVAC Efficiency

A properly maintained HVAC system is key to any building’s success. Learn practical tips and best practices to ensure your facilities offer […]

The How and Why of Benchmarking

While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]

Project Delivery Systems: What Works and What Does Not?

A crash course on the advantages, challenges, and “quick tips” for the FM in using today’s most common construction project delivery systems. […]

Facilities Technology Trends and Buying Best Practices

Recent research of facilities decision-makers revealed that nearly all agree technology will be essential in the next five years. But many are […]

Leveraging Human Factor Personality Profiles

This webinar examines usage of HEXACO and Emotional Intelligence assessments and their impact on team performance. We discuss a case study over […]

Property Inspection Checklist

Comprehensive property inspection checklist for corporate real estate. Also includes supplement checklist.

Operations and Maintenance Benchmarks: A Qualitative Analysis of Facility Practices

Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility […]