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7 Ways to Improve Customer Satisfaction in Field Service Organizations

This eBook provides valuable insights and actionable strategies to help field service organizations improve technician productivity, which can ultimately increase customer satisfaction, […]

Evolution is Never Finished: Insights from IFMA's Emerging Topics Working Group on How Six Key Topics are Transforming the FM Industry

The white paper, Evolution is Never Finished: Insights from IFMA’s Emerging Topics Working Group on How Six Key Topics are Transforming the FM […]

Ways Technology Can Save Your Business Both Time and Money

From hiring skilled resources to purchasing inventory or fuel, costs, in general, are going up. Technology is helping today’s top field service […]

Proven Strategies to Maximize Field Technician Productivity

In today’s fast-paced business environment, field service organizations must deliver high-quality service quickly and efficiently to meet customer demands. As a result, […]

The Future of Commercial Field Service Companies

Increasingly, the field services industry is becoming a technology industry — and the changes are happening quickly. In this eBook, we look […]

Proven Strategies to Maximize Field Technician Productivity

Join field service veteran and technology expert David Sigler as he shares proven strategies that can help you maximize your field technician […]

Adapting to Climate Change for Facility Management Professionals

IFMA introduced Adapting to Climate Change for Facility Management Professionals in 2020 to provide specific tools and references for dealing with climate […]

Workplace Strategies: Innovation at the Edge

Learn how workplace strategy and design innovators are aligning design, technology, culture, workforce demographics and work processes to reinforce each other and […]

Customer Story: Innovative MLK Jr. Community Hospital Embraces Technology for Greater Efficiency

In this customer story, we see how the facilities team at a busy hospital in South Los Angeles is using technology to […]

How a Higher Education Facilities Team Use Mobile Tech for Operational Efficiency

Being a residential college, facilities need to be operating smoothly throughout the campus. Maintenance and housekeeping staff need instant access to building […]