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Human Factors

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Strategic Life Plan for Facility Managers: Human Longevity & Your Career

2020 marks the 40th Anniversary of IFMA. How time flies. All of us are getting older but we are also living longer […]

Communicate a Winning Image

This unique session is designed to explore the keys to developing and communicating a winning image in our professional and personal lives. […]

The Rise of the Multi-Generational Workforce

While Millennials get all the headlines, much more interesting things are happening at the other end of the age spectrum. People over […]

The New Inclusivity: Neurodiversity in the Workplace

At a time when many organizations report struggling to find and retain highly-skilled talent, people on the job are stressed out and […]

Dispelling the Myths of a Telecommuting and Flexible Workplace Program

Tips for integrating telework and flex-work programs in the corporate sector through proper introduction and support of alternative workplace strategies (AWS). A […]

Seating Evaluation

An evaluation form for cross-comparison of up to three ergonomic chair types, addressing chair features, aesthetics, comfort, ease of use and body […]

Integrated FM System at the Main Railway Station in Prague

This case study introduces a new way of managing FM Services at the Main Railway Station in Prague. Hein Consulting was hired […]

Hospitality Technical Reference General Liability

Liability scenarios listed by accident type, with guidelines to help hospitality management evaluate existing loss prevention practices and procedures, to aid development […]

Dyadic Relationships for Leaders in Facility Management

A collection of 16 case studies and in-depth interviews examine how leaders practice relationship building with subordinates, including whether different qualities in […]

Preventing Incidents in the Hospitality Industry

Better manage incidents in your facility by educating yourself on the cause/effect relationships that contribute to slips, trips and falls, and by […]