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GSA Space Consolidation and Workplace Transformation
A presentation examining government agencies’ interest in space consolidation, including the U.S. General Services Administration’s space consolidation initiatives and ways the GSA […]
Balancing Physical Security and Productivity
This presentation offers actionable items that can be employed to aid in reducing the overall cost of ownership, while also increasing the […]
Reducing the Fall Fatality Rate by Managing the Risk Associated With Working at Heights
This study examines the reasons behind historical fall fatality rates and presents recommendations for mitigation, concluding that FMs must develop, implement and […]
Healthy Options for Sustainable Facilities: Hand Dryers Versus Paper
After many years of air dryer systems without significant improvement of comfort and reduction of drying time, it was possible by a […]
Inspection, Testing and Maintenance: Common Problems, Practical Solutions
Reduce false alarms and service calls by developing an understanding of the National Fire Protection Association (NFPA) requirements for Inspection, Testing and […]
The Value of Strategic HR Processes in Service Management
Service Management is about continuously creating value in the eyes of the customers. This perception of value and quality of service is […]
When Did Facility Managers Become Food Service Managers
A look at food service outsourcing and the additional responsibility it adds to facility management work. A helpful offering of best practices, […]
Driving Distractions Policy
Outline of driver distractions for identification of hazards in the workplace and application of appropriate controls to reduce risk. Distractors, including electronic […]
WE Case Study: Wells Fargo
Review goals, processes, scalable solutions, and results of the Workplace 2020 plan to align Well Fargo’s culture and workplace with the business […]
Listening to the Voice of the Customer
Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]