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Human Factors

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Strategic Life Plan for Facility Managers: Human Longevity & Your Career

2020 marks the 40th Anniversary of IFMA. How time flies. All of us are getting older but we are also living longer […]

Communicate a Winning Image

This unique session is designed to explore the keys to developing and communicating a winning image in our professional and personal lives. […]

The Rise of the Multi-Generational Workforce

While Millennials get all the headlines, much more interesting things are happening at the other end of the age spectrum. People over […]

The New Inclusivity: Neurodiversity in the Workplace

At a time when many organizations report struggling to find and retain highly-skilled talent, people on the job are stressed out and […]

Sheer Living Hell: Surviving a Tormenting Work Environment

Seven fundamental rules to get you through the stress of being in a difficult work situation. They may be taken in any […]

Integrated FM System at the Main Railway Station in Prague

This case study introduces a new way of managing FM Services at the Main Railway Station in Prague. Hein Consulting was hired […]

Hospitality Technical Reference General Liability

Liability scenarios listed by accident type, with guidelines to help hospitality management evaluate existing loss prevention practices and procedures, to aid development […]

Dyadic Relationships for Leaders in Facility Management

A collection of 16 case studies and in-depth interviews examine how leaders practice relationship building with subordinates, including whether different qualities in […]

Preventing Incidents in the Hospitality Industry

Better manage incidents in your facility by educating yourself on the cause/effect relationships that contribute to slips, trips and falls, and by […]

Best Practices for Dealing with Mold, Indoor Air Quality and Asbestos

An overview presented by an industry consultant and expert of best practices in mold, indoor air quality and asbestos maintenance meant to […]