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Leadership And Strategy

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How to Make the FM Outsourcing Decision for Small and Medium Companies

The trend toward outsourcing facility management is well established among the Fortune 500 companies. The benefits of outsourcing are known and have […]

Making the Change Process Predictable

Guiding organizations through major change doesn’t have to be a scary and unpredictable process for the end users and their management. Richard […]

Leading and Developing a Built Environment Coalition (RE+FM+IT+HR)

Company departments and technology are still very silo’ed, resulting in poor communication, inconsistent data, weak analysis, and disconnected forecast. This presentation envisions […]

The Scope of Facility Management

The FM industry has emerged as one of the fastest-growing sectors over the last few decades. However, the scope and identity of […]

Developing a Planned Maintenance Program That Aims Towards a Preventative Mindset: A Case Study in FM Leadership

This proposal documents the process of creating a formal maintenance plan where none previously existed, with key components that facilitate and align […]

Work on the Go: IFMA Distributed Work Survey Findings

A presentation on online survey results and case studies constituting the basis for IFMA’s 2009 and 2014 distributed work research reports, documenting […]

RICS Professional Guidance - Global: Strategic FM, 1st edition

This publication is divided into three parts meant to support the management of the built environment. A guidance note that focuses on […]

Investigating the Facility Management Professional Shortage

Survey-based research on the importance of creating accredited degree programs that focus on identification of FM recruiting pipelines and training for a […]

Saving Your Sanity in a Foreign Land

Advice for facility professionals facing the globalization of commerce, an unprecedented demographic shift and increasing workforce migration, highlighting common challenges and solutions […]

Do Good, Have Fun and Make Money Epic's Sustainability Story

Strategy for site stewardship and responsive sustainable architecture for Epic, a medical software company. Review goals set, options assessed and objectives achieved […]