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Star Power: Branding Your FM Organization
In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]
RICS Strategic FM Case Studies Series 1
In a competitive, global business environment, it is increasingly recognized that FM has a strategic role to play in the experience of […]
Good Governance Creates Great Leaders
Review a model and guidelines by which governance, a quality process for internal/external operations and relations, may be instituted by industry leaders […]
Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]
If You Can Communicate Effectively You Are Set Up for Success
To quote the number one leadership expert in the world, Dr. John C. Maxwell, “leadership is influence, nothing more, nothing less.” Facility […]
How to Make the FM Outsourcing Decision for Small and Medium Companies
The trend toward outsourcing facility management is well established among the Fortune 500 companies. The benefits of outsourcing are known and have […]
Making the Change Process Predictable
Guiding organizations through major change doesn’t have to be a scary and unpredictable process for the end users and their management. Richard […]
Leading and Developing a Built Environment Coalition (RE+FM+IT+HR)
Company departments and technology are still very silo’ed, resulting in poor communication, inconsistent data, weak analysis, and disconnected forecast. This presentation envisions […]
The Scope of Facility Management
The FM industry has emerged as one of the fastest-growing sectors over the last few decades. However, the scope and identity of […]
Developing a Planned Maintenance Program That Aims Towards a Preventative Mindset: A Case Study in FM Leadership
This proposal documents the process of creating a formal maintenance plan where none previously existed, with key components that facilitate and align […]