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Leadership And Strategy

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Ignite Your Innovation

Many people have been talking lately about innovation, being innovative and how innovation will set you apart from your competition. Clients we […]

Leading Change: A Core Competency for Facility Managers

As the FM world experiences constant flux, organizational (cultural/behavioral) change becomes a crucial and challenging transformation to design and lead. Manage basic […]

Employee Control in the Workplace: The Power of Choice

Changing the workplace without giving employees some form of control in the design can adversely impact employee health, safety and welfare. Accordingly, […]

A Contingency Model for Outsourcing Relationships in the Facilities Management Sector

Review outsourcing relationship theories and conceptual models, and examine the relationships between outsourcing modes and outsourcing maneuvers in the Four Outsourcing Relationships […]

A Method to Benchmark Cleaning Services in Swiss Hospitals

This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]

Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music

How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]

Redefining the Executive View of Facility Management (FM) - Chinese Translation

The executive view of facility management continues to evolve as the industry itself shifts and adapts to new influences, technologies and challenges. These […]

Good Governance Creates Great Leaders

Review a model and guidelines by which governance, a quality process for internal/external operations and relations, may be instituted by industry leaders […]

Service Innovation in the FM Industry

Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]

Leading and Developing a Built Environment Coalition (RE+FM+IT+HR)

Company departments and technology are still very silo’ed, resulting in poor communication, inconsistent data, weak analysis, and disconnected forecast. This presentation envisions […]