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Ep. 3: Interview with Mark Schnurr | Bravo! Facility Services
On this episode, Mark Schnurr of Bravo! Facility Services discusses building an IFMA legacy and bringing value to the FM community. Other […]
Facility Management History and Evolution
By synthesizing the evolution of FM, this paper aims to answer the question, “Did the need to provide a separate name to […]
Sustainability For All
Global results of the 2013 Sustainable Cultures in the Workplace survey conducted to inform executives about sustainability investment, workforce attitudes on sustainability, […]
Service Management 3.0: The Next Generation of Service
If all companies effectively compete on service, the key differentiator then lies in the service management model and the ability to execute […]
Raising the Bar 2: City Roundtables Report
Raising the Bar: City Roundtables Report builds on the findings of the first Raising the Bar report. It grew from a series […]
A Model for the Creation of Shared Assumptions
Analysis of the Best Value Business Model (BVM) as a tool to align organizational culture differences, providing a structured planning and meeting […]
Saving Your Sanity in a Foreign Land
Advice for facility professionals facing the globalization of commerce, an unprecedented demographic shift and increasing workforce migration, highlighting common challenges and solutions […]
Service Management 2.0: The Next Generation of Service
Leadership and culture play a greater role in effective service organizations today than ever before. Value-based leadership is an effective way to […]
Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]
Diversity in Outsourcing
The global workforce is currently undergoing significant and rapid demographic changes. This is especially true in western countries but is becoming increasingly […]