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Proven Strategies to Become a Better Listener
Each day facility managers and their staff are involved in a variety of communications with customers and colleagues that make or break […]
Leading and Developing a Built Environment Coalition (RE+FM+IT+HR)
Company departments and technology are still very silo’ed, resulting in poor communication, inconsistent data, weak analysis, and disconnected forecast. This presentation envisions […]
The BIG Shift
Artificial intelligence will continue to radically transform the workforce. Today, many organizations are introducing chatbots to improve the employee experience or to […]
The Art of Telling Your Story 2.0
Understand what is important to your organization and how focus your message. Understand how your organization makes financial decisions and how that […]
FM Management System Standard: It's a BIG Deal!
The release, in 2017, of the first international FM standards contributes directly to the sustainability, productivity, liveability and resilience of the built […]
Developing an IT Roadmap for Working Facility Managers
The workplace is evolving at a rapid pace with today’s talented workforce creating the need for strategies and tools to help them […]
Making the Change Process Predictable
Guiding organizations through major change doesn’t have to be a scary and unpredictable process for the end users and their management. Richard […]
Don’t Overlook Adaptive Reuse as a Workplace Strategy: How to Plan, the Advantages and a Case Study of Department Store to Office Conversion
During the recent “New Normal Economy” workplace strategies have focused on making the best use of existing space or consolidating operations. With […]
Building Awareness: What it means when facilities become “people literate”
New technologies such as sensors, biometric readers, voice recognition devices, satisfaction buttons, and smart materials are making our buildings more “aware” – […]
See Something, Say Something...to Everyone: Crowdsourcing Emergency Communication
Today’s communication systems are often no better than an elementary school phone tree. Property Managers may reach out to the facilities managers, […]