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Trends and Issues Shaping the FM Profession

A 2014 presentation of the Corporate Facilities Council on primary and secondary trends that are leading assessment, change, and evaluation in FM.

Raising the Bar 2: City Roundtables Report

Raising the Bar: City Roundtables Report builds on the findings of the first Raising the Bar report. It grew from a series […]

Defining Service Excellence in FM

This white paper concludes two main themes emerging in driving service excellence in FM. Firstly, that excellence is underpinned by consistency, and […]

WE Case Study: GSA

The US General Services Administration (GSA) rightsized to align workspaces with business goals. Review their strategy for gathering data through workplace engagement […]

BOMA Advocating Commercial Real Estate's Business Case

A 2014 advocacy report by Building Owners and Managers Association (BOMA) International, addressing issues of energy and the environment, tax and finance, […]

Top 10 Skills Every Facility Manager Needs to Succeed

What strengths and skills are employers seeking from facility manager candidates? Here are 10 skills you need to move up as a […]

Maintaining the Quality of Constructed Facilities Using the Performance Information Measurement System

This study focuses on implementing a measurement system through visual inspection to identify the performance of installed sprayed polyurethane foam roofs (94 […]

Collaboration in the Clouds: How Success Factors Took Productivity to New Heights

Review the planning process, final solution and return on investment an organization gained through strategic workspace redesign for improved public accessibility, collaborative […]

5 Practices that Improve the Business Impact of Research

Understand the value of market researchers and the deliverables that make the most impact on your business. The data that matters to […]

RICS Professional Guidance - Global: Strategic FM, 1st edition

This publication is divided into three parts meant to support the management of the built environment. A guidance note that focuses on […]