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Developing an Effective Customer Satisfaction Survey
The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture […]
The How and Why of Benchmarking
While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]
Project Delivery Systems: What Works and What Does Not?
A crash course on the advantages, challenges, and “quick tips” for the FM in using today’s most common construction project delivery systems. […]
Near Miss Report Form
A template for a near miss report form to document facility-related issues and incidents that have a direct impact on business/employees.
Using Unmanned Aerial Vehicles (Drones) in Facility Management: Roof Inspections, Safety and More
Drones or UAVs are gaining significant traction in construction and more recently, facility management. Drones can be used to conduct inspections of […]
Keep Your Cool: 5 Tips to Ensure HVAC Efficiency
A properly maintained HVAC system is key to any building’s success. Learn practical tips and best practices to ensure your facilities offer […]
Facilities Technology Trends and Buying Best Practices
Recent research of facilities decision-makers revealed that nearly all agree technology will be essential in the next five years. But many are […]
Condition Assessment Data Collection Form
Use this Excel form to help you conduct a facility condition assessment (FCA).
Operations and Maintenance Benchmarks: A Qualitative Analysis of Facility Practices
Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility […]
Property Inspection Checklist
Comprehensive property inspection checklist for corporate real estate. Also includes supplement checklist.