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7 Ways to Increase Customer Satisfaction in Field Service Organizations
In today’s highly competitive field service industry, providing exceptional customer service is the key to success. But with so many factors to […]
The FM-Negotiation Lifecycle: From Challenge and Conflict to Collaboration and Calm
Body language and verbal communication are critical to successful relationships. The secret is to learn as much as possible about Body Language […]
Effective Project Leadership: You Are Not the Project
You are not the project and nine other Project Management tips for effective project management. During this session ten tips you may […]
Digitization in a Validated IFM Environment
The Digital Transformation in facilities management allows for greater productivity, a higher level of quality assurances and drives compliance within a validated […]
Creating the Next-Gen Collaborative Work Environment: A Cisco Case Study
Formal and informal collaboration spaces are dominating new office environments. Technology is a vital component in these new work settings. Creating spaces […]
Small Space, Big Impact: MIBG Treatment Suites for Pediatric Patients
Case study detailing the space design of the MIBG treatment suites at Atrium Health’s Levine Children’s Hospital in Atlanta, GA.
Developing an IT Roadmap for Working Facility Managers
The workplace is evolving at a rapid pace with today’s talented workforce creating the need for strategies and tools to help them […]
The Stellar RFP: The Sourcing Process from Facility Manager and Vendor Perspectives
This presentation is an opportunity to simultaneously examine the RFP process from both the FM and vendor perspectives. FMs will learn a […]
The Under-Appreciated FM? How to Add, Create and Bring Value to your Organization
Ever felt a bit under appreciated? As if your company has no idea what you do or the value that you and […]
The Scope of Facility Management
The FM industry has emerged as one of the fastest-growing sectors over the last few decades. However, the scope and identity of […]