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Operations & Maintenance

A primary role of facility managers is to manage/oversee the operation of the facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

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General Mechanical Maintenance: Scope of Work

This Scope of Work template provides the basis of an agreement describing the necessary work to be performed in the area of […]

5 Practices that Improve the Business Impact of Research

Understand the value of market researchers and the deliverables that make the most impact on your business. The data that matters to […]

Bringing critical power distribution out of the dark and into a safer, more reliable, and sustainable future

The digitalization of the electrical distribution infrastructure in commercial buildings and critical facilities can help facility teams improve safety for people and […]

Best Practices in Janitorial Contracts and Services: Impacts from COVID-19

Contracting janitorial services is common for many organizations, and in today’s COVID-19 world, hiring an expert service provider is important. We will […]

Identify and Eliminate Excessive Production in FM Cleaning Operations

This quantitative research study explored the identification and elimination of excessive production in Facilities Management (FM) cleaning operations within UK shopping centres.

Reducing Slips, Trips, Falls (STF) and Injuries

Slips, trips and falls (STF) globally represent the third leading cause of disability and 15% of all accidental deaths, second only to […]

What Every FM Should Know about Buying a New Roof

Are you getting stuck with underperforming roofs because of low price purchasing? Buy based on VALUE and don’t get stuck with another […]

FAQ Document- Vinyl vs Polished Concrete

This question and answer reference document is related to the results found in the “Analysis of Bacterial Growth on Vinyl and Polished […]

Infection Prevention and Control for Healthcare Facilities

This white paper explores the causes of healthcare associated infections (HAIs) and how to define and develop infection prevention and control methods.

Overcoming 5 Common Challenges Facing Facility Managers

Your building and facility portfolio represent your largest financial asset. It’s also your second-largest expense and one of your most significant long-term […]