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Operations & Maintenance

A primary role of facility managers is to manage/oversee the operation of the facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

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Maintenance Costs and Facility Soft Services Practices - EU O&M Benchmarks Report No. 3

This white paper focuses on maintenance costs and facility software services practices for a variety of facility industry sectors, and is the […]

Sustainability Programs and Initiatives - EU O&M Benchmarks Report No. 1

This white paper focuses on sustainable operations and maintenance practices and is the first in a series of three reports summarizing performance […]

Dynamic Spaces, Flexible Workplace: The IAdea and IBM Focus Group Guide

The insights and learnings from a focus group held by IAdea and IBM at 2022’s Facility Fusion in Texas.

When Ignorance Is Not Bliss

Deferred maintenance can lead to infrastructure failure. Here are four common causes of inadequate capital budgeting, and mitigation strategies to prevent them. […]

FM Best Practices for Heroic Work Order Management

Successful facilities managers (FMs) have to be expert multitaskers, often managing multiple work orders while tracking project timelines, completion dates, costs, downtimes, […]

The Facilities Manager's Guide to Smarter Vendor Management

Five steps your organization can take to create trusted vendor relationships more efficiently, manage top vendors and form long-lasting, mutually beneficial relationships […]

BMS upgrades drive operational resiliency in 3 critical areas

For your operations to be resilient you need a building infrastructure that can adapt quickly to changing circumstances and support the actions […]

The Key to Lock Maintenance: A Case Study on Improving Security of Retail Locations

Having a regularly updated lock maintenance program is critical to ensuring the safety of employees, customers, and merchandise for any retail facility. […]

Architectural Preservation at Boston College Campus: A Systematic Approach

The systematic approach used for architectural preservation at Boston College, involving documentation of existing conditions, thorough analysis of collected data, and preparation […]

BIM for FM: Capturing Operational Efficiencies and Cost Savings Now

The presentation details the company’s use of BIM and Lean for building lifecycle managements for consideration by FMs.