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Operations & Maintenance

A primary role of facility managers is to manage/oversee the operation of the facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

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When Ignorance Is Not Bliss

Deferred maintenance can lead to infrastructure failure. Here are four common causes of inadequate capital budgeting, and mitigation strategies to prevent them. […]

FM Best Practices for Heroic Work Order Management

Successful facilities managers (FMs) have to be expert multitaskers, often managing multiple work orders while tracking project timelines, completion dates, costs, downtimes, […]

The Facilities Manager's Guide to Smarter Vendor Management

Five steps your organization can take to create trusted vendor relationships more efficiently, manage top vendors and form long-lasting, mutually beneficial relationships […]

Business Continuity Planning: Are You Prepared?

Business continuity planning is defined and illustrated through real-world scenarios, including pandemic situations. Review examples of internal and external risk factors paired […]

IDC calls IBM a Leader in its first IWMS MarketScape

It’s the first-ever report on Integrated Workplace Management Systems, this IDC excerpt highlights the need for digital transformation to successfully navigate the […]

Case Study: Lehigh Senior High School

While working on its renovation project, client Lehigh Senior High School wanted a flooring option that would perform for years to come […]

Atlanta Botanical Gardens: A Sustainability Case Study.

This case study of the Atlanta Botanical Garden demonstrates how a sustainability plan can advance the mission of an institution through a […]

Rooftop Unit Sizing Guidance

Common sizing mistakes (with respect to cooling tonnage and supply fan horsepower) can be controlled with these recommended processes to help project […]

Sustainability How-To Guide: Sustainable Landscaping

This guide reviews the design, construction and maintenance stages of landscaping, explaining how to incorporate sustainability at each phase, decrease maintenance costs […]

How HVAC Digital Twins Optimize Facility Operations

Reducing complexity and balancing facility managers’ competing challenges can best be accomplished by deploying more digital and remote technology.