CSP (Choice Of Service Provider)

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Humanizing the Workplace: Using Design Principles to Inspire Workplace Thinking

As part of the “Sodexo 2016 Workplace Trends Report,” the following set of design principles has both gaps and areas of substantial […]

How 'New Ways of Working' Affect Our Use of Facilities

How we work has changed dramatically over the last 50 years. This has impacted our use of facilities, as they support how […]

Diversity in Outsourcing

The global workforce is currently undergoing significant and rapid demographic changes. This is especially true in western countries but is becoming increasingly […]

Workplace Trends Report (2016)

In this 2016 report, Sodexo invited thought leaders from a wide range of backgrounds to share their insights regarding the top issues […]

Diversity Management: A Diverse Leadership Yields Higher Earnings

Diversity is not an end in itself but a means to something greater — to improve competitiveness and the bottom line. In […]

Service Management 3.0: The Next Generation of Service

If all companies effectively compete on service, the key differentiator then lies in the service management model and the ability to execute […]

The Value of Strategic HR Processes in Service Management

Service Management is about continuously creating value in the eyes of the customers. This perception of value and quality of service is […]

Workplace Violence and Terrorism: Best Practices for a New Reality

As part of the “Sodexo 2016 Workplace Trends Report,” this research explores the “new normal” of workplace violence, particularly the emergence of […]

Creating the Lab of the Future: A Shift Toward Greater Agility, Flexibility and Efficiency

Although considered part of Integrated Facilities Management, there is an increasing trend toward separating scientific services from other facilities services. The transition […]

Securing Your Facility During Special Events

This white paper presents measures that can be used by individuals and organizations responsible for the security and management of commercial enterprise […]