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Metrics

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Establishment of KPIs for Facility Performance: Review of Literature

Identification of key performance indicators (KPIs) and classification based on aspects of facility performance measurement: financial, physical, functional, and survey-based, including their […]

Improving Facilities Work Management Using Statistical Process Control (SPC)

Learn how a leadership team acquired standard performance metrics to measure the effects of current/improved processes and manage their implementation using four […]

Integrating Quality into FM Operations

An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]

Integrating BIM with FM at NASA LaRC

Learn how the U.S. National Aeronautics and Space Administration (NASA) and the U.S. General Services Administration (GSA) integrated building information modeling (BIM) […]

MISSION POSSIBLE: FM Flight Deck for Energy Usage

The exponential increase in use of digital technologies requires the FM to gain maximum potential. This discussion will focus on the energy […]

Space Measurement Standards

An overview of space measurement standards for effective property management, including the benefits of standardized building measurement, methods to define gross building […]

5 Practices that Improve the Business Impact of Research

Understand the value of market researchers and the deliverables that make the most impact on your business. The data that matters to […]

Sustainability How-To Guide: Turning Data Centers Green

This guide discusses the major obstacles to improving energy efficiency in data centers, emphasizing the necessity of strong project leadership, executive support, […]

Sustainability How-to Guide: Measuring and Monitoring

This guide has been designed to assist FMs in understanding how to establish a measuring and monitoring program by discussing investigation and […]

Benchmarking Strategies for Reducing Costs and Improving Service

An overview of the benchmarking process as a comparison of key metrics, form of professional development and continuous improvement program, including analysis […]