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Metrics

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Key IAQ Metrics Every FM Should Know

Lisa Hickey and Darryl DeAngelis, a business developer at EBTRON with 40 years in the HVAC industry, discuss the critical aspects of […]

Benchmarking Strategies for Reducing Costs and Improving Service

An overview of the benchmarking process as a comparison of key metrics, form of professional development and continuous improvement program, including analysis […]

Sustainability Tools and Practices

Learn about the first steps to getting a green campaign started, including tools and best practices for establishing a policy, strategic plan, […]

Future Proofing: Are Your Metrics in Order?

Use workplace metrics to measure internal and external drivers for workplace transformation. Learn about logistical pilot selection criteria and processes for workplace […]

Establishment of KPIs for Facility Performance: Review of Literature

Identification of key performance indicators (KPIs) and classification based on aspects of facility performance measurement: financial, physical, functional, and survey-based, including their […]

Improving Facilities Work Management Using Statistical Process Control (SPC)

Learn how a leadership team acquired standard performance metrics to measure the effects of current/improved processes and manage their implementation using four […]

Integrating Quality into FM Operations

An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]

Integrating BIM with FM at NASA LaRC

Learn how the U.S. National Aeronautics and Space Administration (NASA) and the U.S. General Services Administration (GSA) integrated building information modeling (BIM) […]

MISSION POSSIBLE: FM Flight Deck for Energy Usage

The exponential increase in use of digital technologies requires the FM to gain maximum potential. This discussion will focus on the energy […]

Space Measurement Standards

An overview of space measurement standards for effective property management, including the benefits of standardized building measurement, methods to define gross building […]