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New Ways of Looking at Facility Capital Program Management
Direct comparison of three assessment methodologies, the component, BMAR or parametric methods, to help the reader identify the approach that would produce […]
Service Management 2.0: The Next Generation of Service
Leadership and culture play a greater role in effective service organizations today than ever before. Value-based leadership is an effective way to […]
What's Your Facility's Value Proposition? Thinking and Planning Strategically
A starting point for an executive-level exchange, this piece outlines the process for defining a facility’s value proposition through strategic facility planning, […]
Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music
How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]
Change Your Approach to Managing Change
Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]
Fraud: How to Detect and Prevent Financial Fraudulent Financial Practices in Your Organization
Learn how to identify and prevent fraudulent financial activity in your organization through reviewing this internal fraudulence case study and resulting advice […]
Intern NightMARE
An intern program can be a daunting burden for an organization unaccustomed to coaching and training brilliant new personnel. It is equally […]
Saving Big Money Creating Value in a Tough Economy
Learn how to save money in a rough economy, create a constant culture of improvement, and generate a competitive bidding process that […]
Health Care Facility Space and Equipment Management During High Patient Demand
This paper identifies the problem of overcrowding in several hospital case studies and explores strategies applied for mitigation, providing staff opinions and […]
Dyadic Relationships for Leaders in Facility Management
A collection of 16 case studies and in-depth interviews examine how leaders practice relationship building with subordinates, including whether different qualities in […]