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Metrics

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Improving Facilities Work Management Using Statistical Process Control (SPC)

Learn how a leadership team acquired standard performance metrics to measure the effects of current/improved processes and manage their implementation using four […]

Integrating Quality into FM Operations

An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]

If Buildings Are The Problem, What Is The Solution? Case Studies of Facility Managers Driving Climate Impact

You can’t talk about fighting climate change without talking about commercial properties and energy use. Building-related emissions account for about one-third of […]

NewWOW Alternative Workplace Benchmarking Survey Results

Alternative workplace benchmarking survey results including evidence that people issues remain the top business drivers and benefits, and the development of alternative […]

A Method to Benchmark Swiss Hospital Catering

Qualitative research addressing how FM costs emerge and are justified in Swiss hospitals, informing the development of a benchmarking method for Swiss […]

Carbon Reporting Basics

Investigate the drivers for sustainable building practices, the key issues of corporate sustainability, the impact of commercial property’s carbon footprint, and sustainability […]

WE Case Study: City of Calgary

The City of Calgary established an integrated program to reduce real estate costs and accommodate changing work practices by growing mobile technology, […]

Improving Facility Management Operations Through Optimization of Performance Metrics

Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, […]

The Art of Telling Your Story 2.0

Understand what is important to your organization and how focus your message. Understand how your organization makes financial decisions and how that […]

Office Furniture Remanufacturing: Breaking the Cycle of Waste in the Office

The presentation will share the latest information about sustainability in office furniture and the economic and environmental ramifications on obsolete assets. Changes […]