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5 Practices that Improve the Business Impact of Research

Understand the value of market researchers and the deliverables that make the most impact on your business. The data that matters to […]

A Method to Benchmark Swiss Hospital Catering

Qualitative research addressing how FM costs emerge and are justified in Swiss hospitals, informing the development of a benchmarking method for Swiss […]

Space Measurement Standards

An overview of space measurement standards for effective property management, including the benefits of standardized building measurement, methods to define gross building […]

Integrating Quality into FM Operations

An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]

Better Than Financial Metrics: The Importance of Environmental Performance Metrics

Effective environmental performance measurement proves organizational environmental responsibility, but also points to actions that can further enhance environmental performance while simultaneously improving […]

Guide to Airport Performance Measures

This ACI guide defines performance measures for airports by addressing the factors that drive results, identifying airport types where the measure is […]

Sustainability How-To Guide: Turning Data Centers Green

This guide discusses the major obstacles to improving energy efficiency in data centers, emphasizing the necessity of strong project leadership, executive support, […]

Improving Facility Management Operations Through Optimization of Performance Metrics

Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, […]

Integrating BIM with FM at NASA LaRC

Learn how the U.S. National Aeronautics and Space Administration (NASA) and the U.S. General Services Administration (GSA) integrated building information modeling (BIM) […]

Establishment of KPIs for Facility Performance: Review of Literature

Identification of key performance indicators (KPIs) and classification based on aspects of facility performance measurement: financial, physical, functional, and survey-based, including their […]