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Providing Exceptional Customer Experience is a Team Sport
Bringing together the talents of your Facility Management personnel, Human Resources expertise and partnering with solid Shared Contract Services provider is the […]
Facilities Can Leverage the Employee Experience in a Dispersed Workplace
With more teams moving to dispersed work, few companies take the time to understand the impact this has on the employee experience. […]
Creating the Next-Gen Collaborative Work Environment: A Cisco Case Study
Formal and informal collaboration spaces are dominating new office environments. Technology is a vital component in these new work settings. Creating spaces […]
The Rise of the Multi-Generational Workforce
By Erik Lucken
While Millennials get all the headlines, much more interesting things are happening at the other end of the age spectrum. People over […]
Move over Millenials...Gen Z has Arrived: Generational Relevance in Corporate Real Estate
Through data, trends and metrics, this presentation will address such areas as technology, transportation, uses and new building typologies, and the impact […]
Navigating Gender Differences in the Workplace
With increasing awareness and navigating gender in the workplace, we will discuss how men and women can learn to work together to […]
Proven Strategies to Become a Better Listener
Each day facility managers and their staff are involved in a variety of communications with customers and colleagues that make or break […]
Making the Change Process Predictable
Guiding organizations through major change doesn’t have to be a scary and unpredictable process for the end users and their management. Richard […]
Transcending Generations: How mobile is key to success in a multi-generational workforce
Finding, evaluating and implementing the right technology can be a challenge. Depending on the size of your workforce, the types of spaces […]
Does Workplace Matter? Perceived Satisfaction with Physical Workspace as a Driver of Worker Performance
Researchers surveyed 408 randomly selected office workers in an effort to understand the relationship between workers’ perceived satisfaction level with workspace, and […]